Privacy policy

Stell Privacy Policy

Effective date: August 29, 2023

1. Introduction

Stell Engineering Inc. (“us”, “we”, or “our”) operates www.stell-engineering.com (the “Website”)

The products and services we provide via the Stell app will be referred to as the “App”, the “Stell App”.

The person or entity accessing the Website or the App will be referred to as “you” or “your”.

Our Privacy Policy governs your use of our Website and the App (collectively the “Services”), and explains how we collect, safeguard and disclose information that results from your use thereof.

We use your data to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. Information Collection and Use

We collect several different types of Personal Data for various purposes to provide and improve our Services to you. For purposes of this policy, Personal Data means any information relating to an identified or identified natural person.

3. Types of Data Collected

Personal Data You Provide

While using our Service, we may ask you to provide us with certain Personal Data, which may include, but is not limited to:

(a)   Your email address;

(b)   Your first name and last name;

(c)   Your and/or your company’s name and physical address;

(d)   Your and/or your company’s phone number;

(e)   Information you choose to provide us through our Service; and

(f)    Payment information.

Data Collected Automatically

Usage Data

We may also collect Usage Data.

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address, a unique numerical address assigned to a computer as it logs on to the internet), browser type, browser version, operating system, the web page that you were visiting before accessing our Site, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, the links on our Site that you clicked on, and other diagnostic data.

When you access Services with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Services at any time by way of your device settings.

Cookies

We use cookies and similar tracking technologies to track the activity on our Services and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

We may use both session Cookies and persistent Cookies to identify that you’ve logged in to the Services and to tell us how and when you interact with our Site. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use Cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services. Unlike persistent Cookies, session Cookies are deleted when you log off from the Services and close your browser. Although most browsers automatically accept Cookies, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We may also collect information via standard server logs or clear GIFs (also known as “Web beacons”). Web beacons and pixel tags are images embedded in a webpage or email for the purpose of measuring and analyzing usage and activity. We, or third-party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality. Social media tools, like widgets and plug-ins, may be offered so you can share information on other sites such Facebook and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on our Site, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by this Privacy Policy. If we link or associate any information gathered through passive means with Personal Information, we treat the combined information as Personal Information under this Privacy Policy. Otherwise, we use information collected by passive means in non-personally identifiable form only.

Analytics Data

We also collect analytics data about you through our third-party analytics provider, Posthog Analytics, in order to monitor and analyze the use of our Service. We employ Posthog Analytics to collect data on user sessions and to help inform our UI research. For more information on what type of information Posthog can collect, please visit the Terms of Use page of PostHog: https://posthog.com/terms.

4. Use of Data

Stell. uses the collected data for various purposes including, but not limited to, the following:

(a)   to provide and maintain the Services;

(b)   to notify you about changes to the Services;

(c)   to allow you to participate in interactive features of the Services when you choose to do so;

(d)   to provide customer support; 

(e)   to gather analysis or valuable information so that we can improve the Services;

(f) to monitor the usage of the Services;

(g)   to detect, prevent and address technical issues;

(h)   to fulfill any other purpose for which you provide it;

(i) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

(j) to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

(k)   to provide you with news, special offers and general information or marketing or promotional materials about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information; We may use your Personal Data to contact you with other information that may be of interest to you.

(l) in any other way we may describe when you provide the information;

(m) for any other purpose with your consent.

Please note that “Do Not Track” options will not affect how we use your Personal Data. Although we do our best to honor the privacy preferences of our customers, we are not able to respond to Do-Not-Track signals from your browser at this time. As discussed above, we track websites and app usage information through the use of cookies for analytic and internal purposes only. Because we do not collect this information to track you across websites or apps over time, your selection of the “Do Not Track” option provided by your browser will not have any effect on our collection of cookie information for analytics or internal purposes.

5. Retention of Data

We will retain your Personal Data only for as long as is necessary to accomplish the purposes for which we collected it. se. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it here.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Disclosure of Data

We may disclose personal information that we collect, or you provide:

(a)   Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

(b)   Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

(c)  We may disclose your information also:

(i) to our subsidiaries and affiliates;

(ii)   to contractors, service providers, and other third parties we use to support our business;

(iii)  to other third parties to fulfill the purpose for which you provide it;

(iv)  for the purpose of including your company’s logo on our website;

(v)   to any otherthird party disclosed by us when you provide the information.

(vii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

8. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9.  Links to Other Sites

Our Services may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

10.  Children's Privacy

Our Services are not intended for use by children under the age of 18.

We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child under 13 has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from such children without verification of parental consent, we take steps to remove that information from our servers.

11.  Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The new policy will become effective on “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12.  Contact Us

anne@stell-engineering.com